Telephone and Broadband Services Telephone Services Broadband Services

You are here: Services >> OIU Broadband Services >> How to Order

Oregon-Idaho Utilities Broadband - How to Order Print this page Email this page

The availability of DSL service is governed by many technical and engineering constraints. If you would like to order DSL, please call our customer service department. They will gather the information necessary to prepare an application for DSL service at your location. Our technicians will then test your telephone line for DSL compatibility. Our Customer Service Department will call back to inform you of the results of our tests. If successful, we will take an order for DSL service and explain the charges for service.

If the test at your service location is not successful, don't panic. DSL technology is advancing rapidly. We are continually reviewing new technologies that allow us to extend our DSL footprint. Please check back with us at a later date to see if availability has change in your service location.

Customer service department contact numbers:

  • Oregon-Idaho Utilities: 800-624-0082
  • Humboldt Telephone Company: 800-847-5302