Humboldt Telephone company billing Inserts and Messages
Posted on: October 31, 2018
Message to our Customers:
Humboldt Telephone Company strongly believes our services should be accessible for use by persons with disabilities. We provide access to Telecommunications Relay Services within each state we operate. All call routing announcements in our system are TDD compatible. Directory information is available for the visually impaired. Our voice telephone and broadband services are compatible with all third party accessibility equipment meeting applicable FCC standards. We do not offer or provide any customer equipment for disabled persons ourselves but if you are in need of such equipment we can put you in contact with organizations that can. If you would like to contact us about the accessibility of our network, please call us at (800) 847-5302. For more information please visit our website http://www.oiutelecom.net
***Attention ALL Customers***
Humboldt Telephone Company would like to remind our telephone customers that the FCC has regulations in place to protect Customer Proprietary Network Information ("CPNI"). These regulations restrict how we can release, and you can access certain information relating to your telephone account with us. For more information on these CPNI regulations and how they may affect you, please contact customer service at 1-800-847-5302.
***Attention Nevada Customers***
In accordance with NAC 704.6825, Humboldt Telephone Company would like to notify our customers that Inside Wire Maintenance is an optional service. The maintenance of customer provided inside wire, defined as wiring from the outside protector to the jacks in your home, is the responsibility of the customer. The Inside Wire Maintenance Plan is a monthly maintenance service we offer that covers repairs to your existing inside wire so you can avoid per hour labor costs to repair your inside wire in the event of trouble. If you wish to initiate or terminate this service, please contact customer service at 1-800-847-5302.
Did you know...
Our website contains helpful information about our services. Come check us out at www.oiutelecom.net.
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Humboldt Telephone Company is an equal opportunity provider and employer