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In order to apply for telephone service, please call our customer service department at:

  • Oregon-Idaho Utilities: 800-624-0082
  • Humboldt Telephone Company: 800-847-5302

Our customer service experts will be happy to assist you in selecting the services and features that meet your needs.

When calling for service please be prepared to provide the following information:

  • The address where service will be installed. If there is no known address for the service location, please provide as complete a legal description for the property as possible.
  • The address where you will receive billing.
  • If service has been provided to that address before please provide us the prior telephone number.
  • Which persons are authorized to call us to discuss the account or make changes to it.
  • Whether you are eligible for lifeline discounts.
  • Will the telephone number be published and listed or not.
  • Which optional calling features you want on the line.
  • If you would like to subscribe to our inside wire maintenance plan.
  • Which long distance carriers you will select for the account.
  • Letter of credit or other credit information.
  • Whether you will hire us to install jacks or wiring in your home.

You may need to provide other information in addition to the above.

Please do not attempt to place an order by email or with our repair technicians. In order to assure that your order is worked efficiently and correctly please contact our customer service department at the appropriate 800 number above.