Telephone and Broadband Services Telephone Services Broadband Services

You are here: Accessibility

Accessibility Information For Persons With Disabilities Print this page Email this page

We believe our services should be accessible for use by persons with disabilities. Therefore we provide:

  • Access to TRS services in each state we operate.
  • All call routing announcements we provide are TDD compatible.
  • We can provide accessibility to directory information for persons that are visually impaired.
  • Our Voice Communications Services and Broadband Services are compatible with all third party accessibility equipment meeting applicable standards.

We do not manufacture, sell, or service customer equipment for persons with disabilities but we can put you in contact with organizations that do. If you would like to contact us about the accessibility of our network and services, please call us at 1 (800) 624-0082. You may also write to us at:

Accessibility
Oregon-Idaho Utilities
PO box 1880
Nampa, ID. 83653

Telecommunications Relay Services

Telecommunications Relay Service provides full telephone accessibility to people who are deaf, partially deaf, or speech impaired. There is no charge to reach this service and for calls placed within your local calling area. Long Distance rates will apply for long distance calls placed. For more information about TRS services click the link next to each state below. You may access TRS services in your state by using the numbers listed below.

The TRS services listed below are not affiliated with or provided by Oregon-Idaho Utilities. If you have questions about these services please contact your state utility commission or the provider of TRS service in each state.

IDAHO www.idrelay.org

TTY or ASCII: 711 or 1 (800) 377-3529
Spanish to Spanish: 1 (866) 252-0684
Voice: 711 or 1 (800) 377-1363
Speech to Speech: 1 (888) 791-3004
Customer Service: 1 (800) 368-6185 TTY/Voice
To make a call using the Hamilton Internet Relay www.hamiltonrelay.com

NEVADA www.relaynevada.com

TTY/HCO: 711 or 1 (800) 326-6868
Spanish to Spanish: 1 (800) 877-1219
Voice: 711 or 1 (800 326-6888
Speech to Speech: 1 (888) 326-5658
Voice Carry Over: 1 (800) 326-4013 900
Call Services: 1 (900) 230-2300
Customer Service: 1 (800) 676-3777 TTY/Voice
Sprint Internet Relay: www.sprintrelayonline.com

OREGON www.oregonrelay.com

TTY/HCO: 711 or 1 (800) 735-2900
Spanish to Spanish: 1 (800) 735-3896
Voice: 711 or 1 (800) 735-1232
ASCII: 1 (800) 735-0644
Speech to Speech: 1 (877) 735-7525
Voice Carry Over: 1 (800) 735-3260
900 Call Services: 1 (900) 568-3323
Customer Service: 1 (888) 269-7477
Sprint IP Relay: www.sprintip.com